How do you charge for a local move?

Local moving is regulated by the North Carolina Utilities Commission (NCUC). A move is a local move when the origin is within 35 miles of the destination. Local moving must be charged by the hour and hourly rates my not exceed a maximum set by the NCUC.

A minimum of one hour for “travel time” must be charged on all local moves. Travel time covers the time spent "prepping" the truck, briefing the crew, getting the crew to the origin, getting them back from your destination and completing paperwork at our office. We charge additional travel time if the distance to the origin and back from the destination is more that 50 miles.

The time starts when our crew pulls up in front of your origin location and stops when they pull away from your final destination. We charge to the nearest tenth of an hour. Short breaks of 5-10 minutes every two to three hours are included in the billable time. Longer breaks for meals are not included in the billable time.

How do you charge for a North Carolina Long Distance (NCLD) move?

NCLD moves are regulated by the NCUC. The move is an NCLD when the origin and destination are both are in North Carolina and they are more than 35 miles apart. NCLD moves must be charged based on shipment weight and distance traveled.

How do you cover moving damage?

Our movers are very experienced, well trained and very careful - so we keep damages to a minimum. However, damages can occur. The NCUC regulates how damages must be covered on local and NCLD moves (see types of moves above). The NCUC says we must offer three levels of coverage called minimum value, depreciated value and replacement value. The first level is offered on all moves at no additional charge. To increase the coverage to level two or three we charge the NCUC tariff rate. Click on this link to see the details of this coverage and the rates for each. Cargo Coverage

How large is the truck?

The trucks we use are the largest trucks you can get with just two axles. They are like the largest sized U-haul truck, only a little longer and taller.

Do you have any minimum charges?

There are no minimum charges for local moving. For NCLD moves there is a 500 lb. minimum if the move is coordinated with other shipments. When an NCLD move is shipped by itself the minimum weight depends on the distance between the origin and destination:

- 80 miles of less, minimum is 4,000 lbs.

- 81 to 150 miles, minimum is 5,000 lbs.

- 151 miles of more, minimum is 8,000 lbs.